Dealer Payment Assistance

FAQ

What Factors go into Qualifying for a refinance?
When you apply to refinance with one of Dealer Payment Assistances’ accessible lenders, we’ll need a few pieces of information about you and your vehicle. This information helps us find the best terms you qualify for and helps us pair you with one of the lending partners.

How much does it cost to refinance my auto loan?
It cost you nothing to refinance with any of Dealer Payment Assistance’s accessible lenders – you will not be charged any fees for our service. Your new auto loan will only include the loan amount, any fees associated with title transfer, any fee your state charges, and the cost of GAP – VSC – Depreciation Protection if you choose to obtain them.

Will auto refinancing affect my credit score?
Pre-qualifying will not impact your credit score. The lenders use the “Soft pulls” method – if moving forward, at one point we will need to get your credit information, but it doesn’t affect your credit score, and it doesn’t appear as an inquiry on your bureau. Once you grant permissible purpose to the lender group, after you have your application evaluated and you have discussed the proposed terms of the loan, the lender will conduct the “hard pull” of your credit. If you are shopping around for a refinance auto loan, be careful because if there are too many “hard pulls,” it may affect your credit score. Not every refinance company conducts a “soft pull,” like our lender group.

What loan terms do you offer?
Our lenders offer 25–84-month terms. Loan terms vary depending on your credit situation, your vehicle, and other factors. We work with a vast array of lenders, so we can pass on multiple options for you to evaluate. Let their experienced loan officers know what your priorities are, and we will identify the best opportunities for which you qualify.

Why should I refinance through one of our lenders rather than a competitor?
With Dealer Payment Assistance, you have access to an online marketplace that connects you with a vast network of lenders that offer the best rate and terms based on your credit profile. Unlike our competitors, we have no hidden fees; we do not charge our customers for our service and never charge mark-up rates. These lenders’ application process is fast, easy, and secure, plus funding happens reasonably quickly. Essentially, you can refinance your auto loan in a matter of minutes without leaving your couch. If you’re looking to refinance your auto loan from the comfort of your home, DPA is your best option. With a knowledgeable and experienced team, we guide our customers through the restructuring and
refinancing process from start to finish. We pride ourselves in customer-focused service and teaching our customers the benefits of refinancing to free up extra cash flow. We are confident you will be happy with our process, our people, our lenders, and our options.

Can I add or delete a co-borrower?
Yes, with their permission. The new loan will be evaluated based on the person or people who are applying. If you had a co-borrower, but don’t qualify without a co-borrower, we will let you know, based on your credit strength.

How do you protect my information?
We treat it like it’s our own information. When it comes to protecting your private information, we take it seriously. We have numerous, sophisticated methods for protecting your data when it is in our systems (systems that are specially designed to protect private consumer information), when it is in transit between our systems, and when it is transferred to our Lenders. Our lenders also use secure systems and methods to gather documents from you and to provide them to you. We check, the lenders check, and we have third-parties check, to make sure we are securely handling your data. Also, please see the Terms of Service, Privacy Policy, Electronic Consent, and any other disclosures or consents on www.dealerpayementassistance.com.

What’s involved with the DPA process?
You first will need to let us know you are interested in exploring your options, by either filling out a prequalification application on our site or have a DPA representative take the application information for you, and we will submit on your behalf. Your personal DPA concierge will talk you through the process of collecting your information (including doing a soft pull of your credit bureau information). Soon after, you will hear from a representative who will go over the options for which you qualify. Most likely, you will be provided with some options for loan structure (APR, loan term, monthly payment, etc.) along with information about your options for Guaranteed Asset Protection (GAP) and Extended Service Contract coverage that can be included in your loan. You let your representative know what works best for you and then, with your permission, we will submit the application to the appropriate lender. It’s really this simple! Once approved, which also happens quickly, we fill out the paperwork and send it to you through a highly secure system that protects your personal information and data. You sign and return the documents, and then we work with your new lender to handle paying off your current loan and updating your title paperwork. Then, you just start making your loan payments to the new lender.

That’s it!

What can I refinance through DPA and their group of lenders?
You can finance a personal (not commercial) vehicle that is less than 10 years old (based on the model year). We can also refinance most motorcycles and recreational vehicles.

Learn more about:

  • Auto Loan Refinancing
  • Car Refinancing
  • Motorcycle Refinancing
  • Truck Refinancing